Returns & Refunds Policy

At IzzyCollections, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Please read our Returns & Refunds Policy carefully before requesting a return.


Return Eligibility

We accept returns within 30 days from the date your order is delivered.

To qualify for a return, your item must:

  • Be returned within 30 days of delivery.
  • Be unused or in the same condition you received it.
  • Be in its original packaging.
  • Include all original accessories, manuals, and components (if applicable).
  • Not show signs of misuse, damage caused by the customer, or excessive wear.

Returns that do not meet these conditions may not be eligible for a refund.

How to Start a Return

Before returning any item, please contact our customer support team for return instructions.

📧 Email: izzycollections124@gmail.com

📞 Contact: (+44)7344624329

Please do not send your return without contacting us first, as unauthorized returns may not be accepted.